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CBP Is Hiring an Information Technology Specialist (Security)

As the largest Information Technology (IT) organization in the Department of Homeland Security (DHS), U.S. Customs and Border Protection, Office of Information and Technology (OIT) plays a vital role in protecting and supporting U.S. national security and prosperity. We are uniquely positioned to support the front lines in an ever-changing and challenging security environment where technology will accelerate mission results.

OIT is an inclusive workforce, sharing in the common goal of safety and security for our communities and are looking for future leaders to join our team!

Our area of responsibility is wide, with multiple opportunities located throughout the United States. Currently, we are actively searching for a talented candidate with non-competitive eligibility to fill the role of IT Specialist (Security) position in Ashburn, VA.

Responsibilities

As an Information Technology Specialist (Security) you will use your knowledge to provide information technology internal audit support to security systems which facilitate the accomplishment of mission requirements.

Typical Work Assignments

  • Ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
  • Administering information technology (IT) principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources.
  • Implementing and advises on IT security policies and procedures to ensure the protection of information transmitted from installation using Local Area Networks (LAN), Wide Area Networks (WAN).
  • Accomplishing risk analysis, security testing, and certification due to modifications or changes to computer systems.
  • Providing technical advice, guidance and assistance on a wide range of complex cyber security issues.
  • Installing, operating, maintaining, configuring, testing and securing various operating systems.

Travel Required

Occasional Travel - You may be expected to travel occasionally for this position.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this position
  • Primary U.S. residency for at least three of the last five years
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Qualifications

Basic Qualifications: Applicants must have IT-related experience demonstrating each of the four competencies listed below.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Along with the competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience. 

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Reviewing proposed new systems, networks, and software designs for potential security risks
  • Conducting systems security certification and accreditation requirements and processes
  • Developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT systems vulnerabilities.
  • Resolving integration issues related to the implementation of new systems within the existing infrastructure
  • Consulting with customers to evaluate functional requirements

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation

CBP is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

Who May Apply

1. Are you a veteran who separated from active duty under honorable conditions AND you:

  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; or
  • are retired from active military service with a service-connected disability rating of 30% or more?

For more information, review the USAJOBS Veterans page.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and Standard Form (SF-15) Application for 10-Point Veteran's Preference.

2. Are you the spouse of a member of the Armed Forces on active duty? Includes all spouses of members of the armed forces on active duty. Spouses do not have to relocate with active duty spouse. You will be required to provide documentation of your spouse's active duty.

-OR-

Are you the spouse of a member of the Armed Forces who was retired under Chapter 61 of title 10, United States Code with a 100% disability rating from the military; or was released from active duty and has a disability rating of 100% from the Department of Veterans' Affairs or the military department? You will be required to provide documentation of your spouse's disability.

-OR-

Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status (it does not have to be combat related)? You will be required to provide documentation on the death of the spouse and your marital status at the time of death.

For more information, review the USAJOBS Veterans or Feds Hire Vets Job Seekers webpages.

To verify your eligibility for the options above, you must submit applicable documentation such as the Standard Form (SF-15) Application for 10-Point Veteran's Preference and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc. 

3. Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?

-OR-

Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and are requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?

-OR-

Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?

-OR-

Are you eligible to be appointed on non-competitive basis according to Executive Order or non-competitive eligibility (i.e. NSEP, CLS or Boren Awards)?

To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.

4. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:

  • Disabled veteran receiving 30% or more disability compensation from the VA;
  • Current federal or former employee that hold, or have previously held a career or career-conditional appointment in the competitive service and has held a permanent (non-temporary) position at the same or higher grade level with the same or higher promotion potential as the position being announced;
  • Individual eligible under other non-competitive appointment authorities such as: Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Present and former Foreign Service officers and employees; OPM Interchange Agreement and Other Miscellaneous Authorities.

To verify your eligibility, you must submit supporting documents. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Standard Form (SF-50) Notification of Personnel Action.

5. Do you meet the following Noncompetitive Merit Promotion Eligibility?

  • Current federal or former employee that holds, or has previously held, a career or career-conditional appointment in the competitive service and has held a permanent (non-temporary) position at the same or higher grade level with the same or higher promotion potential (full performance level) as the position being announced?

To verify your eligibility, you must submit a copy of your Standard Form (SF-50) Notification of Personnel Action

6. Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?

For more information, review the USAJOBS Individuals with Disabilities webpage.

To verify your eligibility, you must provide appropriate medical documentation, (i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.)

7. Were you formerly, but not currently, employed as a federal civilian on a permanent competitive appointment and have held the grade or full performance level of this position? 

To verify your eligibility, you must submit a copy of your Standard Form (SF-50) Notification of Personnel Action or equivalent personnel action form reflecting your permanent, competitive status. 

Your Standard Form (SF-50) Notification of Personnel Action (or equivalent personnel action form) must reflect:

  • Career or career-conditional,
  • Your status was in the competitive service, and
  • The same grade level as this position or higher with the same or higher promotion potential.

Pay and Benefits

The Information Technology Specialist (Security) position starts at a salary of $122,530 (GS-14, Step 1) to $159,286 (GS-14, Step 10) with promotion potential to $159,286 (GS-14 Step 10).

For more information on the benefits included with this position, please visit our New Employee Resources and Benefits page.

How to Apply

If you meet the qualification requirements for this position and are non-competitively eligible, please email your resume and supporting documentation to oitrecruitment@cbp.dhs.gov.