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CBPO Resume Aid

Use the links below to find tips for writing your resume!

Please note: Your grade level will be based on the information in your resume and any supporting documents submitted.

Not sure what grade level you qualify for? Click on the CBPO Qualification Aid!




GS-5 GS-7 GS-9

CBP Officer Resume Aid Documenting Your Qualifications for the GL-5:

There are three (3) ways to qualify for the Customs and Border Protection (CBP) Officer position at the GS-5 grade level: experience, education and/or combination of experience and education.

1. Documenting Experience for the CBPO GS-5

Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work. Your resume must be in English. It must contain your full legal name, address, phone number, complete work history (which includes job titles), a detailed description of your duties (including tasks performed), the dates you performed those duties (MM/DD/YYYY - MM/DD/YYYY) and hours worked per week.

You must clearly demonstrate a total of three years of full-time (35 + hours per week) general work experience, one year of which is comparable to GS-4 in the Federal service; part-time work will be prorated. You must provide detailed examples of your work experience that addresses the two (2) elements listed below. Make sure to include all of your work experience on your resume even if you don’t feel it addresses the elements below. Be sure to include hours per week.

Element 1: The ability to meet and deal with people, and
Element 2: The ability to learn and apply a body of facts.


Sample resume format for EACH job provided:
Place of Employment
Job Title:
From (mm/dd/yy): To (mm/dd/yy):
Hours per week: Salary:
Duties: Provide examples of your duties, accomplishments and related skills.

National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Experience as a CBP Explorer may be qualifying if your resume provides sufficient information to credit your experience. To receive full credit for your experience please be sure to describe your duties, roles and responsibilities in detail.

2. Or Documenting Education for CBPO GS-5

You must provide copies of transcripts that show a four (4) year course of study (120 semester hours or 180 quarter hours above high school) in any field leading to a bachelor’s degree from an accredited college/university (or expect to complete within nine (9) months from the closing date of the announcement):

Sample resume format for EACH school attended and number of credits received:
College Name(s) # of Semester Hours Completed # of Quarter Hours Completed Degree Earned Month/Year Awarded

NOTE: Education obtained from a foreign university is not creditable unless evaluated by a private credential evaluation service as recognized by the Department of Education; such as a member of the National Association of Credential Evaluation Services http://www.naces.org/.
Education must be deemed equivalent to that gained in conventional U.S. education programs.

3. Or Documenting a Combination of Experience and Education for CBPO GS-5

Please ensure that you have provided detailed information regarding both experience and education ON YOUR RESUME.

  • To determine the percentage of qualifying experience and/or education, you must divide the months of qualifying experience by 36.
  • To determine your percentage of qualifying education, divide the number of undergraduate semester hours by 120, or undergraduate quarter-hours by 180.
  • Add the experience and education percentages together; they must equal 100% or more to qualify using a combination of education and experience.

Example: An applicant has 25 months of full-time qualifying experience, and 42 semester hours of post high school education. Experience: 25 months divided by 36 months = 0.694
Education: 42 semester hours divided by 120 semester hours = 0.35 Combine: 0.69 (from experience) + 0.35 (from education) = 1.04 or 104%

If using education to qualify, documentation must be submitted in English.
You must provide copies of transcripts for any undergraduate colleges attended and any qualifying graduate coursework completed prior to the close of the announcement.
Official transcripts will be requested from you if/when they are required.


CBP Officer Resume Aid Documenting Your Qualifications for the GS-7:

There are four (4) ways to qualify for the CBP Officer position at the GS-7 grade level: specialized Experience, graduate education, combination of specialized experience, or superior academic achievement (SAA)

1. Documenting Specialized Experience for CBPO GS-7

You must clearly demonstrate that you have one (1) year of full-time (35 + hours per week) specialized work experience, comparable in level of difficulty and responsibility to grade GS-5 in the federal service; part-time work will be prorated. On your resume, provide detailed examples of your work experience that addresses one of the two elements listed below. DO NOT USE JOB DESCRIPTIONS OR TRAINING. Make sure to include all of your work experience on your resume, even if you don’t feel it addresses the elements below.
Be sure to include hours per week.

  • Element 1: Extensive duties in inspections work at borders, seaports, airports, or other ports of entry and/or work involving preliminary screening of persons for entry and immigration status.
    Experience must demonstrate the ability to apply specialized knowledge of laws, regulations, and procedures for importing and exporting merchandise to and from the United States and/or law enforcement work at the local, state or federal levels that included dealing with persons suspected of entering the U.S. illegally.
  • Element 2: compliance/regulatory work.
    Experience must have demonstrated the ability to collect, develop, and evaluate facts, evidence, and pertinent data in assessing compliance with, or in violation(s) of laws, rules, or regulations.

Sample resume format for EACH job provided:
Place of Employment
Job Title:
From (mm/dd/yy): To (mm/dd/yy):
Hours per week: Salary:
Duties: Provide examples of your duties, accomplishments and related Skills.

2. Or Documenting Graduate Education for CBPO GS-7

You must have completed one year of graduate level education beyond a bachelor’s degree (or expect to complete within 9 months from the closing date of the announcement) (e.g., criminology, criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, corrections and rehabilitation). One year of graduate education is the number of credit hours determined by your school to represent one year of graduate level coursework. If that information is not available 18 semester hours, or 27 quarter hours is considered equivalent to 1 year of graduate level education.

Sample resume format for EACH school attended and number of credits received:
College Name(s) # of Semester Hours Completed # of Quarter Hours Completed Degree Earned Month/Year Awarded

NOTE: Education obtained from a foreign university is not creditable unless evaluated by a private credential evaluation service as recognized by the Department of Education; such as a member of the National Association of Credential Evaluation Services http://www.naces.org/.
Education must be deemed equivalent to that gained in conventional U.S. education programs.

3. Or Documenting a Combination of Experience and Graduate Education for CBPO GS-7

If you do not qualify based on education or experience, you may be able to qualify based on a combination of your experience and education.

  • To determine your percentage of qualifying experience, you must divide your total number of qualifying months by 12.
  • To calculate your percentage of graduate education, divide the number of graduate semester hours by 18 or graduate quarter hours by 27.
  • Add your percentages; the total must be at least 100% for you to qualify under the combination of experience and education.

Example: 9 months of specialized experience (9 months divided by 12 months = .75 or 9 months experience) 9 semester hours of graduate education (9 semester hours divided by 18 = .50 graduate education) Combine .75 + .50 = 1.25 or 125%

4. Or Documenting Superior Academic Achievement (SAA) for CBPO GS-7

The SAA provision is used to determine eligibility for GL-7 for applicants who have completed (or expect to complete within nine (9) months from the closing date of the announcement) all the requirements for a bachelor’s degree from an accredited college. The SAA recognizes students who have achieved superior academic standing as evidenced by one of the three methods below:

  • GRADE POINT AVERAGE (GPA): 3.0 or higher out of a possible 4.0 (“B” or better) as recorded on your official transcript based on four (4) years of education, or based on courses completed during the final two (2) years of the curriculum; or 3.5 or higher out of a possible 4.0 (“B+” or better) based on the average of the required courses completed in the major field; or the required courses in the major field completed during the final two (2) years of the curriculum.
  • CLASS STANDING: The upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration. Class standing must be documented on your official transcript or in a letter from the registrar’s office verifying your class standing. The registrar or a designated representative must sign the letter.
  • MEMBERSHIP IN A NATIONAL SCHOLASTIC HONOR SOCIETY: To verify eligibility go to: http://www.achsnatl.org/quick_link.asp

For additional information on how to qualify using Superior Academic Achievement (SAA) go to: http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp

If using education to qualify, documentation must be submitted in English.
You must provide copies of transcripts for any undergraduate colleges attended and any qualifying graduate coursework completed prior to the close of the announcement.
Official transcripts will be requested from you if/when they are required.


CBP Officer Resume Aid Documenting Your Qualifications for the GS-9:

There are three (3) ways to qualify for the CBP Officer position at the GS-9 grade level: specialized experience, graduate education, or combination of specialized experience.

1. Documenting Specialized Experience for CBPO GS-9

You must clearly demonstrate that you have one (1) year of full-time (35 + hours per week) specialized work experience, comparable in level of difficulty and responsibility to grade GS-7 in the federal service; part-time work will be prorated. On your resume, provide detailed examples of your work experience that addresses one of the two elements listed below. DO NOT USE JOB DESCRIPTIONS OR TRAINING. Make sure to include all of your work experience on your resume even if you don’t feel it addresses the elements below.
Be sure to include hours per week.

Element 1: Extensive duties in importing and exporting merchandise
Experience must demonstrate the ability to make rapid, accurate judgments and decisions with respect to the application of regulations, instructions, and procedures for importing and exporting merchandise to and from the United States.
OR
Element 2: Admission of travelers
Experience must demonstrate the ability to enforce and administer laws relating to the right of persons to enter, reside in, or depart from the United States.


Sample resume format for EACH job provided:
Place of Employment
Job Title:
From (mm/dd/yy): To (mm/dd/yy):
Hours per week: Salary:
Duties: Provide examples of your duties, accomplishments and related Skills.

2. Or Documenting Graduate Education for CBPO GS-9

You must have completed two years of graduate level education beyond a bachelor’s degree (or expect to complete within 9 months from the closing date of the announcement) (e.g., criminology, criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, corrections and rehabilitation). Two years of graduate education is the number of credit hours determined by your school to represent two years of graduate level coursework. If that information is not available 36 semester hours, or 54 quarter hours is considered equivalent to 2 years of graduate level education

Sample resume format for EACH school attended:
College Name(s) # of Semester Hours Completed # of Quarter Hours Completed Degree Earned Month/Year Awarded

NOTE: Education obtained from a foreign university is not creditable unless evaluated by a private credential evaluation service as recognized by the Department of Education; such as a member of the National Association of Credential Evaluation Services http://www.naces.org/.
Education must be deemed equivalent to that gained in conventional U.S. education programs.

3. Or Documenting a Combination of Specialized Experience and Graduate Education for GS-9

If you do not qualify based on education or experience, you may be able to qualify based on a combination of your experience and education.

  • To determine your percentage of qualifying experience, you must divide your total number of qualifying months by 12.
  • • To calculate your percentage of graduate education, divide the number of graduate semester hours by 36, or graduate quarter hours by 54.
  • Add your percentages; the total must be at least 100% for you to qualify under the combination of experience and education.

Example: 9 months of specialized experience (9 months divided by 12 months = .75 or 9 months experience) 9 semester hours of graduate education (9 semester hours divided by 36 = .25 graduate education) Combine .75 + .25 = 1.00 or 100%

If using education to qualify, documentation must be submitted in English.
You must provide copies of transcripts for any undergraduate colleges attended and any qualifying graduate coursework completed prior to the close of the announcement.
Official transcripts will be requested from you if/when they are required.

Last published: 
March 29, 2017