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  3. Equal Employment Opportunity

Equal Employment Opportunity

Equal Employment Opportunity Division

Image depicting a background consist an image of the elements air, land and sea with the acronym CBP. Within the letters “CBP” are a mosaic that make up the letters with various headshots of people with different racial/ethnic backgrounds.

U.S. Customs and Border Protection’s (CBP) Equal Employment Opportunity (EEO) Division, provides EEO services to over 60,000 CBP employees as well as applicants for employment through the following activities:  

  • Engaging in counseling, mediation, and investigation activities to address and resolve EEO complaints at the lowest possible level and in accordance with applicable regulations and policies.
  • Ensuring compliance with all EEOC decisions and settlement agreements.
  • Providing EEO awareness training for all CBP employees.
  • Examining barriers to employment and advancement in order to create an environment that is welcoming to all individuals, regardless of their protected status under Federal law, regulation, or policy.
  • Providing guidance and managing the interactive process of Reasonable Accommodation requests.
  • Collaborating with other CBP offices to ensure that CBP maintains an environment that fully utilizes and recognizes the skills and abilities of all individuals, including individuals with disabilities.
Last Modified: Feb 03, 2025