US flag Official website of the Department of Homeland Security

Mobile Nav Button

 

NOTICE: Effective November 1, Customers Required to Use Online System

In an effort to improve efficiency and reduce costs, effective November 1, customers will be required to use the online system to change or update account and conveyance information. Update requests that may be made online will no longer be accepted via email, fax or postal mail.

If you have an online account, please log into the account and complete the update.

  • Account Administrators must update the Account information
    • Address
    • Contact Numbers
    • Account/Contact Names
    • May Add Users to the Account
  • Account Administrators and Account Users may update Conveyance information.
    • Commercial Vehicle
      • Color
      • Cab Number
      • License Plate Number
    • Aircrafts and Vessels
      • Unable to Update Conveyance Information Online
  • The Help Desk must update the following if the conveyance registration has been submitted.
    • Commercial Vehicle
      • VIN
      • Make
      • Model
      • Model Year
    • Aircraft
      • Tail Number
    • Vessel
      • Vessel Name
      • Vessel Hull ID
      • USCG Number
      • Local Registration Number

If you do not have an online account, please follow the directions below:

  • Go to the DTOPS website
  • Click Register
  • Complete the required fields, click Next
  • Choose five security questions, click Next
  • The User ID will be displayed, click Login
  • Enter the assigned User ID and the password you created
  • Link the account: Please refer to your receipt to obtain the Account ID Number and the Decal/Transponder number.

Questions should be directed to the User Fee Help Desk at (317) 298-1245 or via email at decals@dhs.gov. The fax number is (317) 290-3219