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ACE Training and Reference Guides

ACE web-based training and step-by-step procedural instructions guide account holders through creating an electronic manifest, running reports and utilizing account management features via the ACE Secure Data Portal.

For more specific help or assistance on the ACE Secure Data Portal, call Technology Support at 1-866-530-4172 or email ACE.Support@cbp.dhs.gov.

ACE Portal Training

Provides navigational descriptions of the ACE Portal and detailed step-by-step instructions on different account management functionality.

Topics covered include:

  • Account – Initial Access
  • Account – Managing User Access
  • Account – Cross Account Access
  • Account – Merging
  • Account – Employee Data Upload
  • AD/CVD Cases & Messages
  • Business Activity Log
  • Declaration Records
  • Entry Banks
  • Error Messages
  • El Diario de los Errores de e-Manifesto
  • Forms - Receiving and Responding
  • Periodic Monthly Statement
  • Post Summary Corrections

Go to the ACE Portal Training Page

ACE Manifest Training

Learn to use ACE multi-modal manifest features available through the portal.

Topics covered include:

  • Manifest Introduction
  • Manifiesto electrónico de camion
  • Ocean Conveyances
  • Rail & Sea – In-Bond Authorizations
  • Rail & Sea - In- Bond Autorizaciones
  • Truck – Application Procedures
  • Truck – Module Review

Go to the ACE Manifest Training Page

ACE Reports Training

Training information on running standard ACE reports and using new ad hoc reporting capabilities.

Topics covered include:

  • Basic Reports
  • Data Extracts
  • Dictionary for Brokers
  • Dictionary for Carriers
  • Dictionary for Importers
  • Dictionary for Sureties
  • New Interfaces

Go to the ACE Reports Training Page

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