Policy: It is the policy of CBP to provide reasonable accommodation for its qualified employees and applicants with disabilities in order to ensure that they enjoy full access to equal employment opportunity, unless a particular accommodation would impose an undue hardship on the operation of CBP’s programs.
Definition: An accommodation is an adjustment or alteration that enables a qualified person with a disability to apply for a job, perform job duties or enjoy the benefits and privileges of employment. There are three categories of reasonable accommodations:
- Modifications or adjustments to a job application process to permit an individual with a disability to be considered for a job;
- Modifications or adjustments to enable a qualified individual with a disability to perform the essential functions of the job; and
- Modifications or adjustments that enable employees with disabilities to enjoy equal benefits and privileges of employment.
Process for Requesting a Disability Accommodation:
CBP Employee: Employees with disabilities who desire accommodations shall: 1) Request an accommodation either orally or in writing to his or her immediate supervisor, another supervisor or manager in his/her chain of command, or to a PDO staff member; 2) Provide an interactive evaluation and accommodation recommendation from their treating health care provider, if requested; and 3) Provide a description of the accommodation requested, if known, and the explanation of how it would enable him or her to perform the job.
CBP Applicant: The reasonable accommodation process begins for an applicant, when the applicant, or someone acting on his/her behalf, presents a request for accommodation either orally or in writing to the Indianapolis or Minneapolis Hiring Center or to the Office of Personnel Management (OPM) when OPM is the agency that is administering assessments to applicants.
Disability Accommodation Resources:
- Fillable Form: Request for Reasonable Accommodation - Fillable form to request a reasonable accommodation based on a disability
- CBP Directive No. 51713-007A - Reasonable Accommodation Procedures for Applicants and Employees with Disabilities
- CBP Guide to Processing Reasonable Accommodation Requests Based on Disability
- Required Documentation of Disability for Accommodation of CBP Pre-Employment Testing and Supervisory/Managerial Assessments
- Computer/Electronic Accommodations Program (CAP)
- FAQ: Reasonable Accommodation Based on a Disability
- FAQ: Confidentiality and Disclosure of Medical Information
- FAQ: Pandemic Preparedness in the Workplace
Policy: It is the policy of CBP to prohibit discrimination against employees and applicants for employment based on religious beliefs, practices, or affiliation. In addition, CBP shall provide reasonable accommodation for the religious beliefs and/or practices of employees and applicants for employment unless providing a reasonable accommodation would result in undue hardship to CBP.
Definition: A modification or adjustment to the job application process or the manner in which work is performed to allow an individual to practice his or her religious beliefs without creating an undue hardship to CBP.
Process for Requesting a Religious Accommodation:
CBP Applicant: An applicant requesting a religious accommodation for any stage of the application process must submit a request for accommodation to the Indianapolis or Minneapolis Hiring Center or to the Office of Personnel Management (OPM) when OPM is the agency that is administering assessments to applicants. The Office of Human Resources Management (HRM) is responsible for processing requests for religious accommodation from applicants seeking employment with CBP.
CBP Employee: An employes shall request a religious accommodation either orally or in writing to their immediate supervisor with as much advance notice as possible. PDO is responsible for facilitating the interactive process between the employee and the management official to determine the appropriate reasonable accommodation under the circumstances. To ensure that CBP maintains accurate records regarding requests for religious accommodation, the receiving supervisor shall ask the employee to complete the CBP Religious Accommodation Request Form.
Religious Accommodation Resources: