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CBP Passenger Service Manager Listing

PSMs are the primary point of contact to address concerns or comments about the inspections process of international travelers.

Port of Entry Name Phone
Atlanta Hartsfield - Jackson International Airport Michael Fowlkes (404) 765-5800
Washington - Dulles International Airport Douglas Callen (703) 661-7127
Philadelphia International Airport Michael Gulkis (215) 863-4206
Boston Logan International Airport Robert LaVita (617) 568-1810 Ext. 2318
Chicago - O'Hare International Airport Marcella Lyles (773) 894-2900 Ext. 2872
Detroit Metropolitan Airport Marlin Jenkins (734) 941-6180 Ext. 491
Dallas - Ft. Worth International Airport Scott Wood (972) 973-9873
Houston International Airport Tomas Gonzalez (832) 443-0714
Las Vegas International Airport Selma McKinney (702) 736-2253 Ext. 2240
Los Angeles International Airport Bill Hicks (310) 665-4545
Miami International Airport James Prestridge (305) 874-4300
Fort Lauderdale - Hollywood International Airport Richard Harris (954) 634-1905
JFK International Airport Miguel Mercado (718) 553-5470
Newark International Airport Domenico Calise (973) 368-6000
Honolulu International Airport John Mitravich (808) 237-4608
San Francisco International Airport Alex Cheng (650) 624-7222
San Juan International Airport Andres Vargas (787) 253-4520
Seattle - Tacoma International Airport Cheryl Russell (206) 553-7960 Ext. 637
Orlando International Airport Edgar Aponte (407) 825-4359
Sanford International Airport Robert Rakowski (407) 322-6019 Ext. 201

 

Note: This list may be updated with the addition of PSMs