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Office of International Trade Contact Numbers

For questions regarding importing, exporting or the status of your shipment, please contact the local service port. To locate your local service port - air, land, or sea, visit the Locate a Port of Entry website. The ports are listed by each state and provide the contact information. For questions on how to import merchandise into the United States, visit the Basic Importing and Exporting website. Also, you may take advantage of CBP's Questions and Answers database to research your questions.

ACE Business Office

Contact Phone Number
Deborah Augustin
Acting Executive Director for ACE Business
(202) 863-6406
Vincent Annunziato
Director Cargo Control & Release
(571) 468-5036
Jeremy Perez (Acting)
Cargo Release, Branch Chief
(571) 468-5018
Vacant
Multi-Modal Manifest, Branch Chief
 
Kimberly Marsho
Director, Communications, Training, Outcomes & Deployment
(571) 468-5495
Shari McCann
Communication, Branch Chief
(571) 468-5478
William G. Jackson
Special Projects, Branch Chief
(571) 468-5110
Keith Josephson
Training, Branch Chief
(571) 468-5108
Randy Mitchell
Client Reps Northern Branch
(571) 468-5106
Steve Zaccaro
Client Reps Southern Branch, Team Leader
(571) 468-5578
Donna Gordon
Client Reps Eastern Branch, Team Leader
(571) 468-5103
Susan Maskell
Client Reps Modernization/TSN
(571) 468-5113
David Morrell
Director, Program Control
(571) 468-5262
Leann Klepec
Program Planning, Finance, and Acquisition, Branch Chief
(571) 468-5102

Katrina Marbley

Outcomes and Analysis, Branch Chief

(202) 863-6656
Monica Crockett
Director, Entry Summary, Accounts & Revenue, Business
(571) 468-5375
Vacant
Account & Revenue, Branch Chief
 
Celestine Harrell
Modernization, Branch Chief
(571) 468-5629
John Everett
Post Release, Branch Chief (Acting)
(571) 468-5399
Steve Hilsen
Director, Business Transformation
(202) 863-6063
Josephine Baiamonte
Legal Policy, Branch Chief
(202) 863-6638

Jon Veley
Readiness and Deployment

(571) 468-5097

Commercial Targeting & Enforcement

Contact Phone Number
Troy Riley
Executive Director, Commercial Targeting & Enforcement
(202) 863-6548
Brian Lewandowski
Director, Commercial Analysis Division
(202) 863-6072
Jason Leffler
Chief, Strategic Case Development Branch
(202) 863-6228
Kevin McCann
Chief, Financial Schemes Branch
(202) 863-6078
Erik Grotz
Chief, Commercial Fraud Analysis Branch
(202) 863-6507
Jerry Malmo
Director, Trade Measures Division
(202) 863-6655
Brandon Lord
Chief, Data Quality & Reporting Branch
(202) 863-6432
Mark Parker
Chief, Trade Measures Branch
(202) 863-6094
Millie Gleason
Director, Commercial Fraud Division
(202) 863-6557
Elizbeth Sebik

Chief, Seizures & Penalties Branch

(202) 863-6617
Thomas Kendrick
Chief, Strategic Enforcement Branch
(202) 863-6057
Heather Sykes
Chief, Broker Management Branch
(202) 863-6099
Mark Ziner
Director, Trade Statistics & Demographics Division
(202) 863-6106
Gregg Scherban
Chief, Demographics Analysis Branch
(202) 863-6077
Charlene Johnson
Chief, Trade Statistics Systems Branch
(202) 863-6086

Regulations & Rulings

Contact Phone Number
Sandra Bell
Executive Director
(202) 325-0100
Joanne Stump
Senior Advisor to the Executive Director
(202) 325-0117
Myles Harmon
Director, Commercial & Trade Facilitation Division
(202) 325-0276
Ieva O'Rourke
Chief, Tariff Classification & Marking Branch
(202) 325-0298
Monika Brenner
Chief, Valuation & Special Programs Branch
(202) 325-0038
Carrie Owens
Chief, Entry Process & Duty Refund Branch
(202) 325-0266
Glen Vereb
Director, Border Security & Trade Compliance Division
(202) 325-0212
George McCray
Chief, Penalties Branch
(202) 325-0082
Lisa Burley
Chief, Cargo Security, Carriers & Restricted Merchandise Branch
(202) 325-0215
Charles Steuart
Chief, Intellectual Property Rights Branch
(202) 325-0093
Harold Singer
Director, Regulations & Disclosures Law Division
(202) 325-0101
Seth Renkema
Chief, Economic Impact Analysis Branch
(202) 325-0056
Lorrie Rodbart
Chief, Border Security Regulations Branch
(202) 325-0098
Robert Altneu
Chief, Trade & Commercial Regulations Branch
(202) 325-0023
Shari Suzuki
Chief, FOIA Appeals, Policy & Litigation Branch
(202) 325-0220
Gwenn Kirschner
Acting Director, National Commodity Specialist Division, New York
(646) 733-3000

Regulatory Audit Headquarters

Contact Phone Number
Mel Moreland (Acting)
Executive Director
(202) 325-7960
Regina Walton (Acting)
Director, Planning and Communications
(202) 325-7996
Debbie Scott
Branch Chief, Strategic Planning
(202) 325-7995
Debra Boaz
Branch Chief, RAMIS
(202) 325-7964
Vacant
Branch Chief, Modernization
 
Laura Rugala
Branch Chief, Communications/PPBA
(202) 325-7993
Mel Moreland (Acting)
Director, Operations
(202) 325-7988
Bonnie Carson
Branch Chief
(202) 325-7968
Minh Dinh
Branch Chief
(202) 325-7974
Regina Walton (TDY)
Branch Chief
(202) 325-7996
Sandra Buswold (Acting)
Director, Quality Assurance
(202) 325-7959
Vacant
Branch Chief, Triennial Review
 
Vacant
Branch Chief, Periodic Review
 
Elizabeth Chiavetta
Director, Audit Policy
(202) 325-7969
Vacant
Branch Chief, Program Development
 
Vacant
Branch Chief, Policy
(202) 325-7969
Vacant
Branch Chief, Professional Development
 
Sandra Buswold (TDY)
Branch Chief, Operational Performance
(202) 325-7959

Trade Policy & Programs

Contact Phone Number
Cynthia Whiittenburg Executive Director (202) 863-6512
Craig Clark (Acting)
Director, Textiles and Trade Agreements Division
(202) 863-6006
Anita Harris
Chief, Textile Policy Branch
(202) 863-6069
Jacqueline Sprungle
Chief, Textile Enforcement Branch
(202) 863-6517
Katrina Chang
Chief, Trade Agreements Branch
(202) 863-6532
Therese Randazzo
Director, IPR Division
(202) 863-6091
Vacant
Chief, IPR Policy Branch
 

Vacant

Chief, IPR Operations Branch

 
Robin Rangel
Supervisory International Trade Specialist, IPR National Targeting and Analysis Group
(562) 980-3119 ext. 254
Christopher Robertson
Deputy Director, National IPR Coordination Center
(703) 603-3950
Michael Walsh
Director, ADCVD Policy & Programs Division
(202) 863-6447
Alexander Amdur,
Chief, AD/CVD Policy Branch
(202) 863-6634
Charles Bennett,
Chief, AD/CVD NTAG Branch
(305) 597-3132
Craig Thompson (Acting)
Chief, AD/CVD Enforcement Branch
(202) 863-6588
Florence Constant (Acting)
Director, Commercial Operations
(202) 863-6537
Vacant
Chief, Account Management
 
Virginia H. McPherson
Chief, Trade Processes
(202) 863-6563
Florence Constant
Chief, Partnership Programs Branch
(202) 863-6537
Jeff Nii
Director, Interagency Collaboration
(202) 863-6011
Bill Scopa
Chief, Participating Government Agencies
(202) 863-6554
Richard Wallio
Chief, Quota Branch
(202) 863-6508
Edward Ryan
Chief, Import Safety CTAC
(202) 863-6098